My sub tore just a few months after having it. I took it back to the dealer and they simply swapped it out. It just recently tore again just a few weeks before my 1 year. My dealer instructed me to contact the manufacturer (RF) which I did by filing a claim through email. Within a few hours I had a response from Molly and after a few back and forth emails still within this same night I was told a replacement would be shipped out within 72 hours. When I got the replacement four days later I decided to call the tech department and clarify all things I could think of to avoid having another problem. Being the naive person I am when it comes to technical car audio I started asking basic questions. Long story short with the help of Forrest from the tech department we found out my amp (not a RF, a JBL) supplied to my wife from the dealer was not to be compatible with the sub by itself. I learned a lot of technical information from Forrest and have a greater understanding of how the whole system works together to create the best return. He gave me several other options I could go with, a few of which were cheaper than my original sub supplied by the dealer. He was super helpful and very knowledgeable answering all my questions very thoroughly. Rockford Fosgate not only has superb high quality product but excellent customer service that I was more than grateful for and would by all means recommend to others. It is clear RF stands behind their product and take care of their customers